Spirit Casino puts player well-being ahead of everything else. Games should feel like entertainment — a bit of fun after work, nothing more — and that only holds true when you stay in control. So we’ve built a set of tools into every account that let you cap your spending, step away for a while, or shut things down entirely if that’s what you need.
Deposit Limits
Setting a ceiling on what you put in is the simplest way to keep things predictable:
- Daily deposit limit
- Weekly deposit limit
- Monthly deposit limit
Once a limit is in place, the cashier won’t let you go past it. You can review or change these caps whenever you like from your account settings.
Time-Outs
Sometimes you just need a few days off. We offer short cool-off periods for exactly that:
- 24 hours
- 7 days
- 14 days
Your account stays locked for the duration, and we’ll stop sending promotional emails and texts too. No reminders, no temptation — just a clean break so you can focus on other things.
Self-Exclusion
If a couple of weeks isn’t enough, a longer exclusion is available:
- 1 month
- 3 months
- 6 months
- 12 months
Your account is closed off completely for the period you pick. Once that window has passed, you can ask to have it reopened.
Account Closure
Feeling like gambling has stopped being a choice? Write to us at support@spiritcasino-online.ca and we’ll close your account for good. Nobody on our team will try to talk you out of it — we’ll simply take care of it.
Recognising Problem Gambling
Some signals worth paying attention to:
- Spending more money or more hours than you’d planned
- Playing on to win back what you’ve already lost
- Borrowing cash, or selling things, to keep gambling
- Keeping your gambling quiet around family and friends
- Feeling restless, tense or short-tempered when you’re not playing
If any of this sounds familiar and keeps happening, please talk to a professional. It’s a lot easier to deal with early.
Support Resources
Free, confidential help is available across Canada:
- ConnexOntario (Gambling, Drug and Alcohol Helpline): 1-866-531-2600 / connexontario.ca
- Gambling: Help and Referral (Quebec): 1-800-461-0140 / aidejeu.ca
- Gambling Support BC: 1-888-795-6111 / gamblingsupportbc.ca
These services offer counselling, referrals to local programs and practical advice — for players and for the people around them. Calls are free and you don’t have to give your name.
Age Restriction
You must have reached the legal gambling age to hold an account with us — 19 in most provinces, and 18 in Alberta, Manitoba, and Quebec — and we run identity checks to keep minors off the platform. If children use a shared computer or tablet at home, parental control software is worth installing; it blocks gambling sites before anyone gets near a registration form.
One last thing worth repeating: gambling is entertainment, never a way to earn money. The moment it stops being fun, put it down and reach out for help.