At Spirit Casino, we treat your personal information as something you’ve entrusted to us, not something we own. This Privacy Policy sets out what we collect when you visit spiritcasino-online.ca, why we need it, who we share it with, and the controls you have over it. Please read it carefully.
What Data Do We Collect
When you open an account, opt into a promotion, or fund your balance, we’ll usually ask for details such as:
- Name
- Email address
- Date of birth
- Residential address
- Phone number
- Identification documents for verification purposes
There’s a second layer, too — technical data gathered automatically as you browse. That includes your IP address, device type, browser, operating system, where you arrived from, how long you stayed, which pages you opened, and which links you clicked.
Why Do We Collect Data
Each piece of information serves a practical purpose:
- Running the service itself, including processing deposits and withdrawals
- Contacting you about promotions, new features, or updates that matter to your account
- Tailoring what you see on the site to your preferences
- Meeting regulatory obligations, including anti-money laundering (AML) and know-your-customer (KYC) checks
- Watching for account activity that looks suspicious or fraudulent
- Internal analysis that helps us fix weak spots and improve the platform
How Do We Share Data
Your data may be passed to:
- Third-party providers that keep our operations running, such as payment processors and IT infrastructure partners
- Regulators or law enforcement, where Canadian law requires disclosure
- Other companies within our corporate group, for operational reasons
We don’t sell your personal information. We don’t rent it out or trade it either. Every partner who handles data on our behalf is bound by strict confidentiality agreements.
Data Security
Keeping your details safe isn’t an afterthought here. The measures we rely on include:
- Industry-standard SSL encryption on all data transmissions
- Strict access controls, with password protection on sensitive systems
- Security audits and testing carried out by independent third-party specialists
- Ongoing revisions to our security protocols as new risks appear
Cookies and Tracking
We use cookies and similar tracking tools to keep the site working smoothly, understand traffic patterns, and support fraud prevention. Your browser settings let you accept, limit, or clear them at any time. Just be aware that switching cookies off entirely can break parts of the site.
Your Rights
As a Spirit Casino player, you’re entitled to the following when it comes to your personal data:
- Access: You can ask us what personal data we hold on you
- Correction: Spotted something wrong or outdated? Tell us and we’ll fix it
- Deletion: In certain situations, you can ask us to erase your personal data
To act on any of these, write to us at support@spiritcasino-online.ca.
Data Retention
We keep personal information for as long as it’s needed to deliver our services, satisfy legal obligations, and stay compliant with anti-money laundering rules. Once none of those reasons apply, the data no longer needs to be held.
Changes to This Policy
This policy may be revised now and then. Updates get published on this page and apply as soon as they appear, so it’s worth checking back occasionally to see where things stand.